Track-it for Employees
How to Request Support
Employees at APCSD can use "Track-It" to request support from either the Technology office or the Maintenance Office.
Note that students do not have access to "Track-it"
|Using Track-it On Campus||Using Track-it Off Campus|
To login to Track-it!
Check out our Technology FAQ's
To enter a new request once you are logged into Track-It
Click on "enter a new work order"
YOU MUST FILL IN THE CATEGORY FIELD BY USING THE DROP DOWN MENU
Important - if your request is specific to a certain computer, you must include the computer name in your request.
How do I know my computer name if the sticker was torn off the computer? Right click on my comptuer - click on properties - look for the computer name tab. Your computer name is there. You probably want to label your computer so you don't have to go through those steps again.